Privacy Policy

Finetactic Detailing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you request a quote, book a service, or contact us through our website (finetacticdetailing.com) or our advertising forms, including Facebook/Instagram Lead Forms, we may collect:

  • Full name

  • Phone number

  • Email address

  • Vehicle information (make, model, condition)

  • Service address

  • Service interest (e.g., detailing, ceramic coating, paint correction, headlight restoration, engine bay cleaning)

  • Any message or details you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

  • Respond to quote requests and schedule appointments

  • Send appointment confirmations, reminders, and service updates

  • Communicate with you about your booking via phone call, text message (SMS), or email

  • Send occasional promotions, discounts, and updates, only if you have opted in to receive them

  • Improve our services and customer experience

3. SMS / Text Messaging Consent

By submitting a form on our website or through our advertising, including Facebook/Instagram Lead Ads, you may be given the option to consent to receive text messages from Finetactic Detailing.

  • Opt-in is optional and is collected via an unchecked, explicit consent checkbox. You are never enrolled in text messaging by default.

  • Message purpose: Quote follow-ups, appointment confirmations and reminders, service updates, and, only if separately opted in, promotional offers.

  • Message frequency: Varies based on your interaction with us.

  • Message and data rates: May apply, depending on your mobile carrier and plan.

  • You may opt out at any time by replying STOP to any text message. You may also contact us directly using the information below to be removed from our messaging list.

  • For help, reply HELP or contact us using the phone number or email listed below.

No mobile opt-in information or phone numbers collected for SMS purposes will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Carrier information will only be shared with our SMS platform provider(s) as necessary to deliver the service described in this policy.

4. How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who help us operate our business, such as our CRM/scheduling platform and payment processor, who are bound to use your information solely to provide services on our behalf

  • Government authorities or other parties when required by law, subpoena, or other legal process

We do not share SMS opt-in consent or mobile phone numbers with third parties for their own marketing purposes.

5. Data Security

We take reasonable measures to protect the personal information you share with us from unauthorized access, use, or disclosure.

6. Your Choices

  • You may opt out of SMS communications at any time by replying STOP.

  • You may opt out of promotional emails by using the unsubscribe link in any email, if applicable.

  • You may request that we delete your information by contacting us directly.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Finetactic Detailing
Phone: (760) 691-6483
Email: fi********************@***il.com
Service Area: North County San Diego (Vista, Oceanside, Carlsbad, San Marcos, Encinitas, Escondido, Del Mar)